Menu

Privacy Policy

Last updated: November 10, 2025

At Atalaya El Nido Resort, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your data in accordance with the Philippine Data Privacy Act of 2012 (RA 10173).

1. Information We Collect

We may collect the following information when you visit or book through our site:

  • Name, contact number, and email address
  • Booking details (dates, preferences, special requests)
  • Payment information (processed securely via third-party gateways)
  • Browser type, device information, and IP address

2. How We Use Your Information

We use your data to:

  • Process bookings and confirm reservations
  • Communicate updates, promotions, and offers (if you opt-in)
  • Improve our website and guest experience
  • Comply with legal or regulatory requirements

3. Data Protection and Security

We use secure technologies and protocols (SSL encryption, password protection, limited staff access) to protect your personal information.
We do not sell, rent, or trade your data to third parties.

4. Sharing of Information

We may share information only with:

  • Authorized staff for booking and operations
  • Third-party service providers (e.g., payment processors, booking platforms)
  • Government or law enforcement authorities when legally required

5. Cookies

Our website may use cookies to enhance user experience and analyze web traffic.
You can adjust your browser settings to refuse cookies, but some features may not function properly.

6. Your Data Rights

Under the Philippine Data Privacy Act, you have the right to:

  • Under the Philippine Data Privacy Act, you have the right to:
  • Access your personal data
  • Request correction of inaccuracies
  • Withdraw consent or request deletion of data
  • Lodge a complaint with the National Privacy Commission

7. Data Retention

We retain personal data only as long as necessary for booking and operational purposes, or as required by law.

8. Policy Updates

We may update this Privacy Policy from time to time.
Revisions will be posted on this page with an updated date.

9. Contact Us

For privacy-related concerns, contact our Data Protection Officer:
📧 sales@atalaya.ph
🏝️ Atalaya El Nido Resort, El Nido, Palawan, Philippines