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Your questions, answered. Explore our FAQs to learn more about staying, dining, and exploring with us at Atalaya. If you don’t find what you’re looking for, please reach out through our Contact Us page – we’ll be happy to help.
From the architecture to the textures underfoot, every detail at Atalaya reflects our philosophy: quiet elegance and intentional simplicity. We took cues from tropical modernism, blending muted tones, warm textures, and large, open spaces that blur the lines between indoors and out. The result is a space that feels both grounded and elevated.
Atalaya is located in El Nido, Palawan, overlooking the turquoise waters of Bacuit Bay. The resort sits on a hillside surrounded by tropical forest, just a short 10-minute drive from Lio Airport, Lio Beach, and El Nido town proper. Our elevated setting offers both tranquility and easy access to the island’s beaches, lagoons, and island-hopping adventures.
Reaching Atalaya is easy. Guests can fly directly to Lio Airport (ENI) from Manila or Cebu via AirSwift. From there, it’s only a 15-minute drive to the resort. We can also arrange private transfers from Puerto Princesa or El Nido town-just share your arrival details, and we’ll take care of the rest.
Check-in is at 2:00 PM, and check-out is at 12:00 NN.
If you’d like to arrive earlier or leave later, please contact our Front Office – we’ll do our best to accommodate your request, subject to availability. In some cases, a surcharge may apply.
Yes, complimentary Wi-Fi is available in all rooms and public areas.
We love animals, but unfortunately, pets are not permitted at Atalaya. This policy helps us maintain the comfort and safety of all guests and preserve the natural balance of our surroundings.
We know it can be tempting, but we kindly ask guests not to feed stray dogs or cats or leave food outside. This helps us maintain cleanliness and protect the delicate wildlife balance around the property.
Atalaya is a 100% smoke-free resort. To preserve our fresh air and natural surroundings, smoking (including e-cigarettes) is not permitted in rooms or public areas. We appreciate your cooperation in keeping Atalaya a clean and relaxing environment for everyone.
Yes, we welcome walk-in guests when rooms are available. However, we highly recommend booking in advance to secure your preferred suite and dates, especially during weekends and holidays.
Yes. Atalaya is designed as a peaceful retreat. To ensure all guests enjoy a restful stay, we ask that noise levels remain low after 10:00 PM. Loud music, parties, or disruptive behavior are not permitted anywhere on the property.
For the privacy and safety of all guests, only those registered at check-in may access guest suites and resort facilities.
If you wish to receive visitors during the day, please inform our Front Office in advance so appropriate arrangements can be made. Overnight stays by unregistered guests are not permitted.
We kindly ask guests to avoid bringing outside food or beverages, especially for full meals or bulk items. Small snacks or take-away from earlier trips are perfectly fine – we simply ask for common sense. Outside food delivery (such as restaurant take-out or grocery restocking) is not permitted, as we maintain strict food safety and quality standards. Of course, bringing your own drinking water is absolutely fine.
We accept major credit cards, bank transfers, GCash, and cash payments.
Yes. To confirm your stay and simplify your check-in experience, full payment is required upon arrival for all direct bookings, unless otherwise arranged in advance.
Yes, modifications are possible subject to availability and rate differences. For any changes, please contact our Front Office directly or the platform through which you booked.
Our restaurant serves thoughtfully crafted dishes inspired by Filipino and international flavors, using the freshest ingredients from our own farm and local producers.
Atalaya also features a signature bar- the perfect spot to unwind with creative cocktails, local spirits, and refreshing drinks while enjoying sweeping views of Bacuit Bay.
Yes, we are happy to accommodate vegetarian, vegan, and allergy-sensitive requests with advance notice. Please inform us before your arrival or upon check-in.
Guests are welcome to explore parts of our on-site farm, where we grow herbs, vegetables, and fruits used in our kitchen. We’re also developing a full “farm-to-table” experience for guests to enjoy soon.
Atalaya offers an infinity pool, open-air lounge areas, a restaurant and bar, and nature-view decks designed for relaxation and privacy.
Yes, we can assist in arranging island-hopping tours, private excursions, and transportation services through our trusted local partners.
Unfortunately, the resort does not have any on-site parking due to its hillside location. However, our team will be happy to assist with nearby parking or drop-off arrangements in El Nido town or Lio Beach.
Yes, we can organize private or shared transfers from Lio Airport or Puerto Princesa upon request.
We operate with a deep respect for the environment – using natural materials, supporting local suppliers, minimizing plastic waste, and cultivating our own farm to reduce transport impact.
Yes, we take pride in hiring and training team members from the surrounding El Nido area, contributing to local livelihoods and community development.
If your question isn’t listed here, please reach out via our Contact Us page or message us directly through our official social channels. We’ll be happy to help you plan your perfect stay at Atalaya.